IMPAAC – Privacy Policy
Last Updated: 10/2/26
This Privacy Policy explains how IMPAAC collects, uses, stores, shares, and protects information of users who access or use the IMPAAC platform ("Platform"). By using the Platform, you consent to the practices described in this Privacy Policy.
1. About IMPAAC
IMPAAC is a digital social impact platform operated by IMPAAC IDEA FOUNDATION, a company incorporated under the Companies Act, 2013 (Section 8), having its registered office in India ("IMPAAC", "we", "us", "our").
2. Information We Collect
2.1 Personal Information
- Name, email address, phone number
- Login and account details
2.2 NGO / Organization Information
- Registration and compliance details
- KYC documents and bank details
- Campaign, fundraising, and impact-related information
2.3 Transaction Information
- Donation and contribution amounts
- Subscription and service payments
- Payment gateway transaction references
IMPAAC does not store debit/credit card numbers, CVV, or banking passwords.
2.4 Usage & Technical Information
- IP address, browser type, device information
- Pages visited, session duration
- Cookies and analytics data
3. How We Use Information
We use collected information to:
- Create and manage user accounts
- Enable fundraising, donations, volunteering, and withdrawals
- Verify compliance and maintain records
- Communicate updates, support requests, and service information
- Improve platform functionality and user experience
- Conduct awareness, outreach, and promotional activities (where permitted)
4. Cookies & Tracking Technologies
- IMPAAC uses cookies and similar technologies for functionality and analytics.
- Users can manage cookie preferences through browser settings.
5. Sharing of Information
Information may be shared only when necessary:
- With payment gateway providers to process transactions
- With technology or service partners supporting platform operations
- With government authorities or regulators when legally required
IMPAAC does not sell, trade, or rent personal data to third parties.
6. Data Security
- IMPAAC implements reasonable administrative, technical, and organizational safeguards.
- While we strive to protect data, no digital system is completely secure.
7. Data Retention
- Information is retained as required for legal, regulatory, and operational purposes.
- Users may request deletion or deactivation of accounts, subject to legal obligations.
8. User Rights
Users may:
- Request access to their personal data
- Request correction of inaccurate information
- Opt out of marketing communications
- Request account deactivation
Requests may be sent through official support channels.
9. Third-Party Links
The Platform may include links to third-party websites. IMPAAC is not responsible for their privacy practices or content.
10. Children’s Privacy
IMPAAC does not knowingly collect information from individuals below 18 years of age.
11. Updates to This Policy
This Privacy Policy may be updated periodically. Continued use of the Platform indicates acceptance of the revised Policy.
12. Contact Information
For privacy-related questions or requests, please contact:
Email: connect@impaac.org